• What types of ship’s spare parts do you supply?
  We provide a comprehensive range of ship’s spare parts, including but not limited to:
  • Compressor spare parts
  • Control – Sensors & Measurement
  • Engine components (pumps, valves, filters, gaskets, etc.)
  • Electrical equipment
  • Hydraulic & Pneumatic
  • Safety and life-saving appliances
    If you need a specific part, please contact us with the details, and we will source it for you.
• Do you offer spare parts for older or discontinued equipment?
  Yes, we specialize in sourcing hard-to-find and discontinued parts for older vessels and equipment. Our extensive supplier network allows us to track down components that are no longer in regular production.
• Can you source hard-to-find or custom parts?
  Yes, we have an extensive network of manufacturers and suppliers. If you require a specific or custom part, our experienced team will work to source it for you as quickly as possible.
• Can you supply customized marine parts or stores?
  Yes, we can work with manufacturers to provide customized parts and equipment tailored to your vessel’s specific requirements. Contact us with your specifications, and we will work to meet your needs.
• Do you maintain an inventory of spare parts?
  Yes, we maintain a stock of commonly requested spare parts to facilitate quick delivery.

• What deck and engine stores do you supply?
  We offer a full range of stores for the deck and engine room, including:

Electrical items

Mooring ropes and wires

Paints, coatings, and anti-corrosion products

Lubricants, oils, and greases

Cleaning products and chemicals

Tools and consumables

Safety equipment (PPE, life jackets, etc.)

• Are you able to work with all marine & industry catalogues ? 

Yes, we work with all marine catalogues including IMPA, ISSA, Electro Cirkel, Kerger, Kloska, RS Components.

• What brands do you supply?
  We work with leading brands and manufacturers in the maritime industry. All our products are selected for their reliability, durability, and compliance with international standards. For more information, please see our suppliers list.
• How do you ensure the quality of the products you supply?
  We source our products from trusted manufacturers and suppliers who comply with international maritime standards. Each part undergoes a thorough inspection to ensure quality and performance before delivery.
• What is your warranty policy on the parts you supply?
  We supply parts that meet international quality standards and offer a warranty based on the manufacturer’s terms. If you encounter any issues with the products, please contact us, and we will assist with replacements or repairs under warranty.

• Which ports do you supply locally?
  We supply ships in all major local ports, including Gdynia, Gdansk, Szczecin, and Swinoujscie. If your vessel is docking at a nearby port, contact us to arrange fast and reliable delivery.
• Do you offer worldwide delivery?
  Yes, we provide worldwide shipping for all spare parts and stores. Our global logistics network ensures that you receive your products efficiently, no matter where your vessel is located.
• What are your shipping options for international deliveries?
  We offer a range of international shipping options, including air freight, sea freight, and express courier services, depending on the urgency and size of your order. We work with reliable global logistics partners to ensure timely and secure delivery.
• Do you offer emergency or expedited delivery services?
  Yes, we understand that downtime is critical for vessels. We offer emergency and expedited delivery services both locally and internationally. If you need urgent spare parts or supplies, we can arrange for express shipping to get your vessel back in operation quickly.
• How do you ensure the safety of your products during transport?
  We take great care in packaging and securing all products to prevent damage during transport. For fragile or sensitive equipment, we use industry-standard protective measures to ensure the safe arrival of your order.
• How can I track my order?
  Once your order is processed and shipped, we provide you with a tracking number and regular updates on its delivery status. You can also contact our customer service team for real-time information on your shipment.
• What are your delivery times?
  Delivery times depend on the location of your vessel and the availability of the parts or stores. For local ports, we can often deliver same-day or next-day. International delivery times vary, but we always strive for fast and reliable shipping to minimize vessel downtime.

• Do you provide technical support for the parts you supply?
  Yes, we offer technical support to ensure proper installation and operation of the parts we supply. Our team can assist with troubleshooting, maintenance advice, and any other technical queries you may have.

Do you provide technical advice or support for the products you supply?
Yes, our team of experienced professionals offers technical advice to help you choose the right parts and equipment for your vessel. We also provide support for the installation and operation of the products we supply.

• Where is your company located?
  We are based in Gdynia, with easy access to major ports such as Gdansk, Szczecin, and Swinoujscie. Our strategic location allows us to efficiently serve vessels in local waters and arrange international shipments quickly.
• How long has your company been in the maritime supply business?
  MAAT has been serving the maritime industry for over 18 years, providing reliable, high-quality ship’s spare parts and stores to vessels worldwide. Our years of experience ensure that we understand the needs and challenges of our clients in the shipping industry.
• What are your business hours?
  Our office is open from 8:00 AM to 4:00 PM (GMT+2) – Monday to Friday. However, we understand the urgent nature of maritime needs, so we also offer emergency support outside of these hours. You can always reach us via phone or email for urgent deliveries.
• Do you have experience with international clients?
  Yes, we have a long history of working with international shipping companies and vessel operators worldwide. Our team is experienced in handling the logistics of global shipping and ensuring that parts and stores reach vessels regardless of their location.
• What makes your company different from other suppliers?
  We pride ourselves on our experience, fast delivery times, and customer-centric approach. Our ability to source even hard-to-find parts, combined with our global logistics network and dedicated support team, ensures we meet our clients’ needs promptly and efficiently, reducing vessel downtime.
• How do you handle customer feedback and complaints?
  We take customer feedback seriously and strive for continuous improvement. If you have any concerns or complaints, please contact us directly, and we will work to resolve the issue promptly and professionally.